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2007'02.11.Sun
JDR Smart Solutions Expanding Offshore Service Capabilities
October 31, 2006

    ROTTERDAM, the Netherlands, Oct. 31 /Xinhua-PRNewswire/
-- Field Service Center is being expanded with an
international crew of multi-skilled Field Service Engineers
(FSE) who will now be available for world-wide deployment 24
hours a day/7 days a week. The increasing importance of
short-time mobilisation being demanded by our customers
spurned the necessity of this new service department
expansion which will be comprised of cross
trained/versatile field engineers. Aiding in our quest to
provide ultra-fast response time a single service phone
number, providing world-wide assistance will be provided
for ease of access from anywhere in the world. 

    JDR currently has two fully trained FSE's and three
more engineers have now been recruited and are undergoing
an extensive training program, which consists of several
internal courses that include: termination training,
quality control, special testing and the latest on fibre
optic technology. In parallel the engineers will be trained
in a stringent health and safety program which complies with
the latest European offshore safety and medical standards
prior to certification as an FSE.

    The broad services offered by the expanded Service
Center, will range from straightforward onsite cable
testing, complete system repairs, and the assembly and
integration of umbilicals, reelers and associated
equipment. 

    "Large service contracts made up of multi-million
dollar cable operations tend to put enormous pressure on
all concerned to run, operate and service these
installations. As a result, JDR's FSE are trained to remain
professional in these types of stressful situations where
everyone is depending on a good outcome. It's very
important to listen to what customers have to say to come
to a viable solution together. That way both JDR and the
customer will benefit from the situation and maintain a
close relationship", says Wilco Heikoop, JDR's Senior
Field Service Engineer.

    Wilco continues, "Excellent quality and reliable
service are two of the most important attributes to
distinguish yourself from others in the market. Customers
will remember you as someone they can trust and will return
to you when they have another challenge that requires a
swift solution that fits their time requirements. 

    In due course we will earn back our investments in this
area. But not only Service keeps JDR in the position where
we currently are; high quality products are an absolute
must in these difficult work areas as well. During
operations, customers tell me that even under the worst
circumstances the cable-systems still do their job
perfectly, and I've got many examples to back their stories
up."

    Onsite repair jobs have always had the highest priority
at JDR. Any and all necessary people required for
involvement remain on call at all times. With extensive
initial and on-going training programs, JDR keeps its
engineers motivated for challenging assignments that span
the globe. And finally, the Project Manager, who is
handling the order and maintains primary contact with the
customer, acts as internal backup for the FSE's on
assignment for any needed support while he is deployed. 

    This new Service Mobilisation Plan involves not only
the Rotterdam facility! 

    JDR Cable Systems (Tianjin) Ltd.

    JDR has established a subsidiary in Tianjin (Beijing
area), in order to provide Service activities, such as
termination assembly/repair and testing cable system
applications. FSE's will be trained and assigned from that
facility as well.  An experienced Service Supervisor from
the Netherlands, has been transferred there on a permanent
basis to set up and run the new facility. 

    More information on the China facility and FSE
expansion there will follow in due course.

    About JDR SMART SOLUTIONS

    JDR Smart Solutions is a global player in the design
and manufacture of speciality, custom engineered, dynamic
cable solutions used in sub-sea applications. JDR boasts
more than 80 years of design expertise and manufacturing
experience. JDR's technological strength and innovation in
cable design have been applied in many work areas, such as:
military defence, seismic exploration or scientific
projects. Forward thinking is imperative in a competitive
niche market. Clients gain from the benefits of JDR's
relentless search for innovative technologies creating
imaginative solutions for any kind of challenge.

    The contact number for accessing the 24-hour service
team, based in The Netherlands, is +31(0)613-363-940

    For more information, please contact: 
     
     Peter Brussee, Marketing Manager, 
     JDR Smart Solutions, Rotterdam, the Netherlands
     Tel:   +31-102-586-800
     Email: peter.brussee@jdrcables.com

SOURCE  JDR Smart Solutions

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