2007'05.17.Thu
The Real China Revealed: An in-depth Consumer Survey of 2nd +ACY- 3rd Tier Cities
May 16, 2007
Research Finds Consumers in Smaller Cities Share Common Social Attitudes, but Differ in Shopping Behaviors and Media Consumption MNCs Should Look for High-growth Opportunities+ADs- Chinese Brands Face Growing Competition SHANGHAI, May 16 /Xinhua-PRNewswire/ -- Consumers in China's smaller cities are surprisingly similar to their big-city counterparts, with a significant percentage describing themselves as self-confident, ambitious, risk taking, and open to new experiences, according to new research released today by Ogilvy China and MindShare China. +ACI-Tier 2 and 3 cities in China, where incomes are rising rapidly, represent a huge potential market. Many multinational companies continue to focus their marketing dollars on the Tier 1 cities, but only 33.5+ACU- of all retail sales in China currently come from the 24 largest cities. And competition for consumer spending in those top cities has become increasingly tough,+ACI- said project designer Kunal Sinha, executive director of Ogilvy China's Discovery research program. Mr. Sinha presented his research at the 'Radical Practical - China Marketing 2.0' conference in Shanghai, co-sponsored by Ogilvy China and the China Business Network. +ACI-The strong purchasing power in smaller towns will become the engine for continuing market expansion. But there is very little brand, consumer or media data available about this massive and critical market: this project is one of the initiatives to dig deeper into China and help address marketing issues,+ACI- said Arjun Ghosh, National Director of MindShare Insights China, partners with Ogilvy Discovery in executing this research. +ACI-The Real China Revealed+ACI- concluded that among other important findings, Chinese consumers in Tier 2 and 3 cities are just as eager to experience new products and brands as those in the wealthiest cities. The research suggests that consumers in smaller cities are more than ready to try new products. The research also found some foreign brands are making significant headway in 2nd and 3rd tier cities. While Chinese brands are currently market leaders in these cities, they should expect to face heavier competition from multinationals as they step up marketing in these areas. While revealing similarities, the survey also found people in 2nd and 3rd tier cities differed in their behaviors in areas such as in-store shopping practices, media consumption, as well as future purchasing plans. The Real China Revealed: Recommendations What Brands Should Do The study provides valuable lessons for both Chinese and multinational companies. -- National versus local campaigns Data suggest marketers can use a combination of a national brand campaign and tailored promotional activities at the local level. As the data show Chinese consumers are similar in some of their key social attitudes -- eg they are confident, ambitious, risk-taking and willing to try new things -- marketers can use this knowledge to develop national brand-building campaigns that tap into these shared values. In addition, recognizing that consumers respond to different influences in-store, marketers can tailor their retail/promotional techniques according to tiers. -- Multinational companies and multinational brands It will be a tough challenge for MNCs: Our study shows that lower tier consumers are somewhat less willing to pay premium for foreign brands. But MNCs have the budgets and marketing +ACY- brand building savvy to take on the currently dominant Chinese brands in lower tiers. Many major MNCs are gearing up or are already in action setting up distribution and staff (2 key challenges) in lower tier markets. -- Local companies and local brands The data shows that in some categories (electronics, mobile phones) foreign brands have already made strong headway into 2nd and 3rd tier markets and are beginning to take share in other categories (automobiles). Therefore Chinese brands need to plan strategically about how to retain and build marketshare in these cities. Local brands that look beyond the short term and invest heavily in brand building ahead of the curve will make it very difficult for foreign brands to challenge their home turf. About 'The Real China Revealed' 'The Real China Revealed' is one of the most comprehensive surveys of lower tier consumers ever conducted in China. The research was conducted over three months in 22 cities in China, including in-depth interviews in 3,419 household, at 295 retail outlets and 530 exit interviews. The research examined consumers' lifestyles, attitudes, as well as preferences toward foreign and local brands, future purchase plans, the influence of children on buying decisions, use of TV, newspapers and the internet, and other shopping habits. The survey also surveyed consumer behaviors for individual categories, such as vehicles, durable goods, personal products, insurance and banking services, and fast food brands. About Ogilvy Group China Ogilvy Group China is the largest marketing communications network in China. It offers the full range of marketing communication disciplines including advertising, direct marketing, interactive media, database management, public relations, graphic design, and related marketing disciplines. As Brand Stewards, the agency works to leverage the brands of its clients by combining local know-how with a worldwide network, creating powerful campaigns that address local market needs while still reinforcing the same universal brand identity. Ogilvy +ACY- Mather integrates these communications disciplines using its proprietary 360 Degree Brand Stewardship process, which holds that every point of contact builds the brand. Ogilvy +ACY- Mather Worldwide ( http://www.ogilvy.com ) is one of the largest marketing communications network in the world, operating 497 offices in 125 countries. Ogilvy +ACY- Mather Worldwide is a member of WPP plc (Nasdaq: WPPGY), one of the world's leading advertising and communications services groups. About MindShare China MindShare is the leading media investment and planning agency in China. Our company vision is to be a dynamic community applying local insight, restless imagination and global excellence to deliver and inspire. We help our clients to understand, navigate and manage the evolving and fragmenting media landscape. Part of the WPP group, MindShare was created in 1997 as the first truly global full-service media company. It is now a team of 5,300 people in 66 countries around the world. In China, MindShare is the largest media agency (RECMA July 2006) and operates out of 9 offices across the nation and employs more than 700 media and communications professionals. We offer core services in strategic media planning, negotiation and execution. Our specialist services address the specific needs of our clients, and include econometric modeling, research and insights, digital solutions, sports and entertainment sponsorship consultancy, and brand-driven creative campaigns. MindShare has been recognised as the number 1 media agency in the world (Advertising Age's Global Media Agency of the Year for two years' running (2003 and 2004). In Asia Pacific region MindShare has also received Media Magazines Media Agency of the Year Awards in 2004 +ACY- 2005, and also topped the R3 China Agency Image Study. For more information, contact: Belinda Rabano Ogilvy +ACY- Mather Asia Pacific Tel: 1360-107-8488 Email: Belinda.rabano+AEA-ogilvy.com Dalton Dorne Ogilvy +ACY- Mather China Tel: 1350-125-6900 Email: dalton.dorne+AEA-ogilvy.com Ina Zhao MindShare Insights Tel: 1350-123-1952 Email: Ina.Zhao+AEA-mindshareworld.com
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