2007'02.10.Sat
ING Capital Life Formally Begins Shandong Operations

PR
September 08, 2006

JINAN, China, Sept. 8 /Xinhua-PRNewswire/ -- ING Capital Life Insurance Company Limited (ING Capital Life), ING Groep N.V.'s insurance joint venture with Beijing Capital Group, announced today that it had officially opened the doors of its Shandong Branch for business. The Shandong Branch will initially offer a mix of traditional life, annuities and medical policies to the citizens of Jinan. These products will be sold via tied-agents and insurance brokers, while the company is actively developing its bancassurance sales channel. ING Capital Life Shandong Branch plans to expand its product range to include universal life, group insurance and accident insurance products and open additional sales offices throughout the province once operations in the capital are established. ING Capital Life Shandong Branch is also the first life insurance operation in China to introduce an ING global best practice sales model that is increasingly used in other ING business units. The model emphasizes the provision of quality life insurance and wealth management services to customers by well-trained, high quality and professional sales agents. These agents are chosen from a pool of highly-qualified individuals who display excellent management skills and who understand that the provision of insurance needs to be backed by tailored information and advice to each customer. Jacques Kemp, Chief Executive Officer of ING Insurance Asia/Pacific stated, "Our strategy in China is to seek sustainable, profitable growth by being the preferred provider of life and savings products and by setting the standard to meet our customers' financial needs. Shandong is one of China's biggest coastal provinces in the east with good business environment and great potential for growth. The opening of ING Capital Life Shandong Branch in Jinan is a milestone for ING's development in the Bohai Bay region. By leveraging ING's global expertise and the successful base built by ING Capital Life over the past three years, I am confident that ING Capital Life Shandong Branch can offer a unique customer experience and quality insurance protection to the 90 million citizens in the province." Rex Tung, General Manager of ING Capital Life, added, "We are delighted with the success of ING Capital Life to date and we view the establishment of the Shandong Branch as a significant development in the growth and expansion of our business to the North Eastern region in China. As the first operation in China to pilot ING's winning sales model, we are confident that the new, innovative and high quality products we bring to the market place will provide a 'best in class' model for customer service in the country." ING Capital Life is the first Sino-foreign joint venture life insurance company to operate in Northeast China. Headquartered in Dalian, it has two branch offices in Beijing and Shenyang. As of July 2006, ING Capital Life saw accumulated premium income reach RMB660 million. The result puts ING Capital Life among the top three in terms of new policies in individual life insurance coverage in Dalian. ING has two life insurance licenses in China. Its other joint venture, Pacific Antai Life Insurance Company, is based in Shanghai and has operations in Dongguan, Guangzhou, Nanhai and Shunde in Guangdong Province. ING is a global financial institution of Dutch origin offering banking, insurance and asset management to over 60 million private, corporate and institutional clients in more than 50 countries. With a diverse workforce of approximately 120,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand. For more information, please contact: ING Karen Williams Tel: +852-2913-8536 Email: karen.williams@ap.ing.com Polly Leung Tel: +852-2913-8792 Email: polly.leung@ap.ing.com SOURCE ING
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